We originally booked the Buggy excursion with Francisco. Unfortunately NCL changed our itinerary which meant we were not going to visit The Dominican Republic. I contacted the team by email... read more and they were INCREDIBLY PROFESSIONAL and refunded my deposit within an hour.
I am absolutely gutted that we will not be spending the day with them, but if anyone is looking for peace of mind when making a booking, I recommend Marysol Tours 100%. Will book again!!

  Cruise Port Cancelled - Tour Deposit Quickly Refunded - Booked the Dune Buggy tour for our cruise stop at Puerto Plata. I had done lots of research on this tour and the tour company and was super excited. ... read more Unfortunately, the port was cancel by Norwegian at the last minute (uggggghhhhh). Francisco at Marysol Tours was very accommodating and understanding, and refunded our tour deposit quickly. I will definitely be boking with Marysol when I do make it to Puerto Plata!

  There was some misunderstanding and my wife was upset during the tour. But Francisco from Marysol Tours reached out quickly and communicated with my wife. They ended up... read more arranging something that made it an enjoyable tour. We were happy with the outcome. The horseback riding tour is highly recommended. We were worried about bringing our 3 year old, but it turned out good and our kid had a great time. If we come back again next time with family and friends, we would choose Marysol tours again.